The PILOT TECHNOCAST believes that our customer satisfaction is above all. We will strive to achieve our customer satisfaction by providing quality shell moulded casting and services. Our entire primary brought in materials is fully certified and came with appropriate certificate of conformity and analysis. They are only released for quarantine once checked and approved by our quality department.
Focus our efforts on creating and maintaining a comprehensive and effective quality management system ISO 9001: 2008, which shall greatly contribute to the objective of our organization for realizing customer satisfaction and gaining high reliance from customers. We are requesting you to CLICK HERE to observe our certificate from TUV SUD South Asia Pvt. Ltd.
We, at 'PILOT TECHNOCAST' have identified following objectives I pursuit of Our Quality Policy.
- To achieve 80% customer's satisfaction.
- To provide 90% delivery in time.
- To resolve customer complaints.
- To provide necessary training to our employee at least 15hrs. with in the year.
'PILOT TECHNOCAST' is committed for better quality product towards total customer satisfaction in all aspect we always endeavor to create win situation for all i.e. company, customer & supplier.
- Homely Working Environment
- Implementation of new technologist.
- Up gradation of employee skills & knowledge.
- Working as team by involvement of all employees.
- We shall strive for continual improvement of our system.